Q & A
Rhenus Language Academy
Rhenus Language Academy is a growing language school in the middle of EU. It has been running since December 2020. The courses are for anyone from 3 to 99 years old. At RLA, you can learn two languages by now: English and Russian. In the near future, three more languages-Turkish, Arabic and Spanish will be taught. Teaching the other European Languages and some of Far-East Languages is in our next year planning.
At the end of each course option, you will see the link for booking your favourite course. Just click on it and follow. Unlike other websites, we don’t need your bank account number and other personal information. Instead we give you our bank account number. We require Full payment at the time of confirming your course. We do not take deposits for language courses.
For General English Courses A1 to C1 , after we get your payment, we will send you a confirmation email to confirm your payment and a link for a “Placement Test” to your email address. You will login to our ESL Management System to take the test. After finishing and submitting the test, you will be sent a special curriculum plan according to your test results. We will send you an acceptance and you will start the classes.
(Remember, your registration will be on-hold until we confirm that Payment has been received and the Placement Test is submitted!)
RLA courses are for anybody from 3 to 100 years old; for any age, nationality, race, color, religion, job or education level except for mentally disabled people.
Preschoolers 3-5 years old
Starters — 6-8 years old
Movers — 8-10 years old
Flyers — 10-12 years old
A2 Key — 12-14 years old
B1-Priliminary— 14-16 years old
B2 First — 16+
A1-C1 — 16+
IELTS-TOEFL-TOEIC-CAE-CPE — 16+
Conversational English ——–7+
English for Retirees ———- 60+
According to placement results, our learners are generally sent to the most suitable courses. However, you can switch classes up until your 2nd lesson. Please speak to your teacher and contact us via email prior to your third lesson. We will assess the situation and look to move you to a class more suited to your ability (subject to availability).
The earlier, the better. Our courses generally start as soon as there are 2 people in the group. If we don’t receive enough bookings for a course, we will regrettably have to postpone it to next month and consequently you may wait for it a little bit.
Only under the condition that if there are available places. You should write us an email to enroll a running class. Unlike other online courses, you don’t have to pay for all the course hours. You will pay ONLY for the rest hours you will take till the end of the course. But after the third week we do not allow any students to join the course as this is too disturbing and distracting for the learning program.
If there are no places left on a course, a date will not show up next to it. All courses with dates showing mean that they have places left.
We will contact you directly to discuss below options with you:
– We can move you to an equivalent course.
– We can recommend 1-1 courses that are fitted and slightly more expensive for you.
– We can delay your course term and start you at a later course intake date.
– We can refund of your course fee to your bank / PayPal account.
Unfortunately we have got experience about such letters and know that they are not eligible for this process.
You can see all courses, prices and start dates by visiting our website. We continuously update our website.
To get an overview of the content and learning framework of General English, you can visit our ESL Management System.
Sometimes we give job advertisement, sometimes they find us. In any case, we make an interview, get their
CV and reference letters examine them in detail. We always try to choose the most qualified, experienced,
zealous, friendly, responsible and positive teacher for our learners. The best and the most suitable one for the group.
At the end of your course you will receive a certificate of participation which will be sent to you by email.
This confirms the language and level of your course.
You will get 30 minutes to 60 minutes lasting homework per week.
We advise a course book for young learners from starters to B2 First level. Adult learners can study online by using their usernames and IDs on our ESL Management System.
We are very pleased and happy to hear that. We will do our best not to divide this group in the next term. Please do tell your teacher if you would like to continue with them in the next term. But you should know one fact: we can’t guarantee that your teacher will be available though, as it does depend on his/her availability.
Unfortunately our listening materials are designed to be used in class and with a teacher and cannot be distributed. But you can login to our RTL website and listen to them as many as you want.
If you are sick or have an accident / very important meeting and are unable to attend a lesson, please send a direct message /email to your teacher. Please keep in your mind that you will not be able to take an alternative lesson with another class instead of missed class.
We will immediately try to organise a cover teacher for you. If no cover teacher is available, we will reschedule the lesson to take place on a different day.
It depends. In some classes, there are max. 8 learners. But for IELTS,TOEFL, TOEIC, CAE and Business English, there are max. 4 people.
If you aren’t sure about your level for the general English, you can take our placement test online learn your level.
Yes. For your second course, you will get 10% discount, for your third course, you will get 15% discount and for the fourth course you will get 20% discount. If you recommend us and bring another person and he/she confirms this fact, then you will get 10% discount for that or next course.
Unfortunately you must pay the entire amount by card or PayPal at the time of booking your course.